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Customer Service 101: Communicating with Patients
This course was created to bring our practice staff into alignment with the Medical Home Standard of Enhanced Access and Continuity. Specifically, this training relates to PCMH 1 G The Practice Team, Factor 7: “…training and designating care team members in communication skills.”

Type:     Internet Activity (Enduring Material)
35 Registered Users
Credits
0 Hours> Non-Accredited> No Credit