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Customer Service 101: AIDET - A Communication Model
After completing this course, you will be able to do the following with 90% as measured by this course: -- Define AIDET and explain why it is important -- Review various types of patient, family, or internal customer interactions to assess the effective application of AIDET

Type:     Internet Activity (Enduring Material)
30 Registered Users
Credits
0 Hours> Non-Accredited> No Credit